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In today's fast-paced and
demanding work environment, mental health has emerged as a critical aspect of
overall well-being. Employers are increasingly recognizing that the mental
health of their workforce has a direct influence on business performance. As research
continues to shed light on the profound effects of mental health degradation,
it becomes imperative for businesses to address this issue proactively. This
article delves into the intricate relationship between mental health and
business performance, highlighting its impact and providing evidence from
various studies.
The Link Between Mental
Health and Business Performance
The concept of
"employee well-being" encompasses physical, emotional, and mental
health. According to a study published in the Journal of Applied Psychology,
employees who experience poor mental health are more likely to exhibit
decreased job performance, increased absenteeism, and higher turnover
rates [1]. This highlights a strong correlation between mental health and
overall business performance.
Effects on Job Performance
Mental health degradation
can significantly impact an employee's job performance. Cognitive impairments
resulting from conditions like anxiety, depression, or chronic stress can lead
to reduced concentration, impaired decision-making, and diminished
problem-solving abilities [2]. A study conducted by the Harvard Business
Review found that employees with untreated mental health conditions
experienced a 12% decrease in productivity [3].
Absenteeism and Presenteeism
Mental health issues often
lead to absenteeism, where employees frequently miss work due to their
conditions. Additionally, the phenomenon of "presenteeism" occurs
when employees show up for work but are not fully productive due to their
mental health struggles [4]. This not only affects individual performance but
also disrupts team dynamics and overall workflow.
Turnover Rates and
Retention Challenges
The impact of mental health
degradation extends to employee turnover rates. Individuals facing mental health
challenges are more likely to seek alternative work environments that offer
better support and understanding. High turnover rates incur substantial costs
for recruitment, training, and lost institutional knowledge [5].
Creating a Supportive Work
Environment
Businesses can actively
contribute to positive mental health outcomes for their employees by fostering
a supportive work environment. Implementing employee assistance programs,
offering counseling services, and promoting work-life balance can go a long way
in mitigating mental health issues [6].
Case Study: Johnson &
Johnson
Johnson & Johnson's
comprehensive mental health program serves as an exemplary case study. The
company invested in mental health awareness campaigns, access to mental health
resources, and training for managers to identify signs of distress. As a
result, they reported reduced absenteeism and a significant increase in
employee engagement [7].
Thus, the intricate
relationship between mental health degradation and business performance is
undeniable. As employees' well-being directly influences productivity,
engagement, and retention, businesses must take proactive measures to address
mental health issues in the workplace. By fostering a supportive environment
and providing access to resources, employers can create a win-win situation,
benefiting both their workforce and their bottom line.
References:
- Dewa, C. S., Loong, D., Bonato, S.,
Joosen, M. C. W., & Kawashima, R. (2017). The Relationship between
General Presenteeism and Multidimensional Presenteeism and Overcommitment.
Journal of Occupational Rehabilitation, 27(4), 604-612.
- Harvard Business Review. (2017). The
Hidden Costs of Mental Health in the Workplace. Retrieved from https://hbr.org/2017/02/the-hidden-costs-of-mental-health-in-the-workplace
- Greenberg, P. E., Fournier, A. A.,
Sisitsky, T., Pike, C. T., & Kessler, R. C. (2015). The Economic
Burden of Adults With Major Depressive Disorder in the United States (2005
and 2010). The Journal of Clinical Psychiatry, 76(2), 155-162.
- Hemp, P. (2004). Presenteeism: At Work—But Out of It. Harvard Business Review, 82(10), 49-58.
- Nieuwenhuijsen,
K., Faber, B., Verbeek, J. H. A. M., Neumeyer-Gromen, A., Hees, H. L.,
Verhoeven, A. C., & van der Feltz-Cornelis, C. M. (2014). Interventions
to Improve Return to Work in Depressed People. The Cochrane Database of
Systematic Reviews, (12), CD006237.
- World Health Organization. (2019).
Mental Health in the Workplace. Retrieved from https://www.who.int/mental_health/in_the_workplace/en/
- Aon. (2018). Johnson & Johnson: A
Case Study on Workforce Resilience. Retrieved from https://www.aon.com/getmedia/4fd9cfe1-2719-420a-8d82-aaf6036e59b6/2018-WR-US-Johnson-Johnson_CS.aspx
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